[Building Name] Access Guide

Last Updated: [Date]

1. Quick Visitor Summary

The most critical details for a quick scan.

  • Step-free entrance: [Yes/No/Location]
  • Accessible toilets: [Yes/No/Location]
  • Accessible parking: [Yes/No/Location]
  • Quiet space: [Yes/No/Location]
  • Assistance: [Describe how to get help, e.g., “Staff available at reception”]
  • Known constraints: [Briefly list major barriers, e.g., “Level 3 is only accessible via stairs”]

2. Arrival

How to get to our property boundary.

Public Transport

  • Nearest station: [Name] ([Distance in meters/minutes])
  • Step-free route from station: [Yes/No/Description]

Taxi and Drop-off

  • Drop-off point: [Location description]
  • Distance to entrance: [Distance]

Driving and Parking

  • Accessible parking spaces: [Number and Location]
  • Surface type: [e.g., Concrete, Gravel, Tarmac]

3. Entry

Entering the building.

  • Main Entrance: [Step-free? Door type: Automatic/Manual/Power-assisted]
  • Alternate Entrance: [Location and how to use]
  • Thresholds: [Level/Ramped/Small step]
  • Intercom/Security: [Height and reach]

[!IMPORTANT] Power Door Failure Plan: In the event of a power door failure, please [call 000-000-000 / use the manual side door].

4. Navigation

Moving around inside.

  • Lifts: [Dimensions: Width x Depth, Weight limit, Voice announcements?]
  • Clear Route Width: [Minimum width of paths, e.g., 900mm]
  • Signage: [High contrast? Braille? Large print?]
  • Tactile Maps: [Available at reception? 3D printed models available for orientation?]
  • Building Map: [Link to a simplified, accessible floor plan or interactive map]
  • Level-by-Level Description: [Briefly describe the layout of each floor, highlighting accessible routes]
  • Temporary Barriers: [How we manage event barriers or queue lines]

5. Facilities

Essential services.

  • Accessible Toilets: [Dimensions, Left/Right hand transfer, Alarm cord?]
  • Changing Places: [Location and equipment provided]
  • Seating: [Frequent seating available? With armrests?]
  • Quiet Spaces: [Location and sensory conditions]

6. Programs and Services

Engaging with our activities.

  • Assistive Listening: [Loop/IR/FM system and where to collect receivers]
  • Captions/Transcripts: [Available for videos/tours?]
  • Tactile Materials: [Tactile maps/models available?]
  • Staff Training: [Our staff are trained in disability awareness and assistance.]

7. Emergency Support

Critical information for safety in the event of an emergency.

  • Evacuation Plan: [Describe the protocol for disabled visitors during an alarm]
  • Refuge Areas: [Locations of safe areas for wheelchair users]
  • Accessible Alarms: [Visual beacons available in toilets/quiet areas? (Yes/No)]
  • Assistance Request: [How to request a Personal Emergency Evacuation Plan (PEEP)]
  • Emergency Contact: [Phone/Intercom details for immediate assistance]

8. What Is Not Accessible

Honest transparency about known barriers.

  • [Area/Feature]: [Reason for barrier and any available workaround]
  • [Area/Feature]: [Reason for barrier and any available workaround]

Get Help

If you have specific questions or need assistance during your visit, please contact: Email: [Email] Phone: [Phone Number]